Description

TrueSupport, the online support ticket system, Exclusively made for Support Tickets and Knowledge Bases. Using this application user can register to portal and make support request for their tickets. This application also provide facility to search articles that added by admin, Which will help your clients to know more about your product or services.

Features

Application Features

• Build with codeigniter framework.
• Fully AJAX based system.
• User-friendly interface and interaction.
• Neatly written and commented code.
• Multilingual support.
• Well documented.

Design & Interface

• Neat and clean design.
• Build with bootstrap CSS framework.
• Fully responsive.
• SCSS files included.
• User-friendly admin interface with modern outlook.
• Neat email template.

Authentication & Security

• User login, forgot password and reset password options.
• Reset password link sent to user email.
• User registration and activation.
• Activation code will send to user email.
• User dashboard.
• Totally secured system (SQL injection, XSS, CSRF).
• User profile, change password and update profile image.

Knowledge Base

• List of articles separated by categories.
• Manage articles and categories.
• Articles and categories position ordering by drag and drop.
• Search suggestions on search article in frontend.
• Filter articles in admin side.
• Option to vote articles in frontend.